Illuminated Arboretum

Visiting Us

The National Memorial Arboretum remains open to pre-booked visitors following the introduction of new national coronavirus restrictions from Thursday 5 November, however the number of visitors permitted access each day will continue to be regulated and will be by pre-booked ticket only.

Access to the Arboretum will be via the Remembrance Centre where our visitor toilets remain available. The new restrictions mean that all indoor areas including our Shop are closed and we are currently unable to offer dine-in options in our Restaurant, though a limited take-away service is available from our Coffee Shop kiosk. Our tours, talks and trails are also unavailable.  

Further information about the measures currently in place at the Arboretum can be found by following the link below.

Find Out More

Join us for an evening to remember as we light-up the arboretum after hours and begin the festive season with a kaleidoscope of colour.

With something to captivate visitors of all ages, this stunning display will take place on a NEW ROUTE for 2020. Follow the illuminated trail through our gardens and woodlands and enjoy the majesty of the Arboretum at night.

Visitors walk through woodland during Illuminated Arboretum 2019

Illuminated Arboretum

Illuminated Arboretum will take place every day from Wednesday 9 December to Saturday 19 December 2020. Tickets for this event are now Sold Out. Any tickets that become available will be made available online via the link below.

Times 


5pm | 5.15pm | 5.30pm | 5.45pm | 6pm | 6.15pm | 6.30pm | 6.45pm | 7pm | 7.15pm | 7.30pm | 7.45pm

Ticket Pricing 

Early Bird - Available until 31 October

Early Bird Tickets

Available Until 31 October

 Peak Tickets*Off Peak tickets*
Adult £13.00 £11.00
Child (6 - 15) £9.00 £7.00
Child (5 and under) Free Free
Family
2 Adults & 2 children
 £39.50 £31.50
NMA Friend** £9.00 £8.00
Group Adult £11.50 £10.50
Group Child
 £8.00 £7.00
Disabled + carer
 £13.00 £11.00

*Peak Dates - 10th, 11th, 12th, 13th, 17th, 18th, 19th December
 Off Peak Dates - 9th, 14th, 15th, 16th December

**NMA Friends should call 01283 245 100 to book tickets


Standard Tickets

Standard Tickets

Available from 1 November - 4pm on the day. On the door tickets will be unavailable.

 Peak Tickets*Off Peak tickets*
Adult £18.00 £14.00
Child (6 - 15 years) £12.00 £9.00
Child (5 and under) Free Free
Family
2 Adults & 2 children
 £53.50 £40.50
NMA Friend** £13.00 £10.50
Group Adult £15.00 £12.00
Group Child
 £11.00 £8.50
Disabled + carer
 £18.00 £14.00

*Peak Dates - 10th, 11th, 12th, 13th, 17th, 18th, 19th December
 Off Peak Dates - 9th, 14th, 15th, 16th December

** **NMA Friends should call 01283 245 100 to book tickets

Peak & Off Peak Dates

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

 - 

 

9 Dec
Off Peak

 

10 Dec
Peak
11 Dec
Peak
12 Dec
Peak
13 Dec
Peak
14 Dec
Off Peak 
15 Dec
Off Peak


16 Dec

Off Peak

 

17 Dec
Peak
18 Dec
Peak
19 Dec
Peak
20 Dec
Peak

 

Tickets for this event are now Sold Out. Any tickets that become available will be made available online via the link below.

Search Availability 

Illuminated Arboretum - Covid-19 Notice

We would like to assure you that the health and safety of our visitors, volunteers and staff is of paramount importance to us.  As a Covid-secure site we are ensuring that high standards of cleanliness is maintained within our grounds and buildings, as well as promoting the latest government guidance such as social distancing and face coverings.  

We will continue to review the situation and communicate any further updates with you and those who book tickets.  If we do have to cancel Illuminated Arboretum, you will be contacted and offered an alternative date, if available, or a full refund.  Similarly, if you are unable to attend because of government restrictions in place due to Covid-19, please contact us at the earliest opportunity to discuss further.

We ask that all visitors planning to attend our Illuminated Arboretum evenings adhere to government advice and guidance relating to travel. Further information relating to the restrictions in place can be found here.

In line with Government legislation, we ask all visitors wear masks in all indoor spaces.  We also ask that masks are also worn at the ticket check point for the safety of both our visitors and our team. 

Illuminated Arboretum FAQs

Will the Illuminated Arboretum take place in the rain?

Inevitably bad weather can affect any outdoor event and therefore the event will still go ahead unless the conditions become unsafe. If the Arboretum is required to cancel the event as it is unsafe to proceed, wherever possible visitors will be offered an alternative date/time to attend. Any decision to cancel the event will be taken by 2pm on the day and ticketholders will be notified by email or telephone with details of how to reschedule.   

Will the Illuminated Arboretum still take place?

We continue to look forward to welcoming visitors to enjoy Illuminated Arboretum from 9 to 19 December. Our team has been planning this eagerly anticipated event for several months and are confident of delivering a safe and enjoyable environment for all visitors. Earlier this year, the National Memorial Arboretum was been granted VisitEngland “We’re Good to Go”, recognising compliance with government and industry best practice, and our team now has extensive experience in delivering Covid-secure events.

All visitors to Illuminated Arboretum are requested to follow the latest Covid-19 legislation and advice, and exchange and refund options will be available to those prevented from attending due to public health measures.

In the unfortunate event that we have to cancel or alter the date of an Illuminated Arboretum event due to government restrictions, we will contact all ticket holders to explain the options available.  

What time should I arrive?

You may enter Illuminated Arboretum at the time indicated on your tickets, and for up to 15-minutes afterwards. We suggest arriving no more than 30 minutes prior to the time shown on your ticket, allowing sufficient time for parking and entry to site. Please note that if you arrive before your booked start time, you may be asked to wait outside the Remembrance Centre or in your vehicle until the time stated on your ticket.  Visitors may be asked to remain at the start of the Illuminated Arboretum route for a short time to ensure that groups of visitors are adequately distanced.

What is the start/end time of the event?

Once you have entered, you are welcome to remain and walk the route as many times as you wish until the Arboretum closes at 9.30pm.  If you wish to visit the Remembrance Centre and then re-enter the route, please let a member of the Arboretum team at the ticket check know and they will issue you with a wristband. 

The last entry to Illuminated Arboretum will be at 8pm. 

Can I arrive earlier in the day for the event?

Yes, but please bear in mind that the Arboretum grounds will close at 4pm and we may not be able to permit you to wait inside the Remembrance Centre prior to your Illuminated Arboretum entry time due to capacity restrictions.  For more information, please contact our switchboard on 01283 245 100.   

Do I need to print my ticket if I booked online?

No.  You do not need to print this email, but please ensure you have downloaded the tickets using the link on your confirmation email as the tickets contain a unique barcode which will need to be scanned on entry.   

Can I purchase additional tickets on the day of my booking?

There will be no ‘on the door’ ticket sales, however any remaining tickets will be available to purchase on our website until 4pm daily. 

I am bringing a baby/toddler – do they need a ticket?

All visitors (including children under five years) must have their own valid ticket, which must be produced to gain entry to the event. Children, under 16, must be accompanied by a responsible adult, aged 18+.  

How can I get to the Arboretum?
The National Memorial Arboretum is located in Alrewas, Staffordshire, and is well signposted from the surrounding areas.   Please use the postcode DE13 7AR for satellite navigation systems. Detailed information about getting to the Arboretum can be found here
Will there be plenty of parking?
Parking will be available on our main car park, as well as our overflow car park which is just a three-minute walk along Croxall Road.  Disabled bays are available in the main car park, as well as a drop off / pick up point. It is essential that your car parking tickets is pre-booked in advance.
Is there a charge for car parking?

Yes, there is a charge of £4 per vehicle.  This cost supports the ongoing maintenance of the Arboretum, which is a registered charity. 

I have booked an evening car park pass. Why don’t I have a ticket?

Your email booking confirmation acts as your car park ticket.  Please have this available to show to the car park attendant upon arrival at the Arboretum.  Digital or printed versions will be accepted.  If you purchased your tickets from our Remembrance Centre please ensure you have your booking confirmation number ready to present to our parking attendants.

I am planning to visit earlier in the day. Do I need separate daytime and evening car park tickets?

You will not be required to book separate tickets. Please contact our switchboard who will be able to book your daytime car park ticket at no extra cost (subject to availability). 

I am an NMA Gold Friend / Annual Car Park Pass Holder. Do I need to book a car park ticket?
Yes.  Please discuss this with the administrator taking your booking (or call 01283 245 100 and hold for the operator), a car park ticket will be added to your booking at no extra cost.
What should I bring/wear?

Illuminated Arboretum is an outdoor event. Please ensure you have sufficient warm and waterproof clothing as well as sturdy shoes as the route covers areas of uneven ground.   

How long is the route?

The Illuminated Arboretum route is approximately 1 mile long, commencing around 200m from the entrance to the Remembrance Centre. 

Is the site wheelchair/pushchair friendly?

The Illuminated Arboretum route has been designed so that it can be solely viewed from pathways. Though much of the route travels along our hard-standing pathways the route does feature areas where pathways are more uneven or are softer underfoot. 

A limited number of wheelchairs and mobility scooters available to hire. To ensure availability, they should be booked in advance either online here or by calling 01283 245 100. We respectfully ask that a donation is made for the use of a manual wheelchair; a charge of £5 applies for the hire of an electric scooter. Payment will be taken at the time of booking.  


There is level access to the Remembrance Centre, where toilet facilities, including disabled cubicles and baby changing facilities are available.   

 

Visitors with specific questions relating to accessibility can contact us on 01283 245 100 or email info@thenma.org.uk.

Are dogs allowed into the event?

Due to the nature of our site and for the comfort of all our visitors, only working assistance dogs are permitted at this event. 

Are there toilet facilities nearby?
Male, female and disabled toilets as well as baby changing facilities are available in the Remembrance Centre.  Toilets will also be located at intervals along the route.  A member of our team will be able to advise you on the nearest restrooms available.   
Will the gift shop be open?
The gift shop will be open from 9am until 10pm.
Am I able to take photographs and capture video during the course of the event?
The taking of images and film footage (all methods) for personal use is permitted at the Illuminated Arboretum.  The National Memorial Arboretum reserves the right to photograph and film Illuminated Arboretum for use in, but not restricted to, printed marketing and promotional materials, digital communication channels including websites and social media, presentations and exhibitions. By entering the event, you give permission for your likeness to be recorded through video and still photography. Visitors are advised that media outlets may be on site during the event.

Questions 

If you have any specific questions regarding Illuminated Arboretum that are not answered above, please email info@thenma.org.uk or call 01283 245 100. 

 

Details all correct at time of print.  Please note all information may be subject to change. 

Visitors enjoy stepping stone installation during Illuminated Arboretum 2019

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