We are currently recruiting for the following positions:
As a Chef your ability to ensure the prompt service and provision of all meals and services could have a real impact on people’s lives.
As a Chef you will be operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
Consistently maintain high standards of food service and provision to meet the expectations of our visitors.
Adopt operational responsibility for one area within the kitchen (for example one of the preparation areas, baking, hot meal production, etc).
To operate across two full-production kitchens within two separate buildings to supply a 380 cover self-serve restaurant, table waited functions room, events and functions hospitality, coffee shop, and ‘pop up’ outlets within the grounds of the Arboretum.
Ensure that the methods of preparation and presentation comply with the standards set by the Executive Head Chef.
Ensure that all areas within the kitchen and dining room areas are clean and tidy at all times, and all relevant documentation is up to date.
Daytime and evening Events catering up to and including formal banqueting for up to 500 attendees.
You will have experience of working as a Chef in a busy kitchen together with a catering qualification and food hygiene training. Good interpersonal and communication skills are essential together with the ability to work under pressure.
You will be working 5 days out of 7 with the occasional evening work at events.
Does the following describe you?
A desire to provide great customer service
Enjoy and thrive in working in teams and with others
Passionate about supporting the ongoing development of the Arboretum
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you.
As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people’s lives.
As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
To support the Executive Head Chef in the delivery of the Food Services Strategy.
Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control.
To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
To help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.
Does the following describe you?
A desire to provide great customer service
Enjoy and thrive in working in teams and with others
Passionate about supporting the ongoing development of the Arboretum
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you.
Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis.
We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum.
This role involves supporting the Food Service Manager in leading the food service team to deliver exceptional service and exceed visitor expectations. The successful candidate will implement and uphold service standards as outlined in the Food Services Strategy, ensuring top-tier service, presentation, and cleanliness across our restaurant, coffee shop, and event centre. In the absence of the Assistant Food Service Manager, the Front of House Team Leader will step in to oversee operations and maintain service quality.
The Front of House Team Leader will play a crucial role in liaising with the management team, maintaining positive relationships within the Arboretum, and ensuring front of house staff are knowledgeable about daily offerings. Responsibilities include supervising and guiding Food Service Assistants, resolving customer complaints efficiently, achieving sales targets, and ensuring compliance with food safety and health regulations. Additionally, the role involves managing stock and cash, assisting with stock takes, and training staff to deliver outstanding customer service.
Qualified candidates will have proven supervisory experience in a similar role and industry, with a good understanding of health and safety procedures and regulations. Strong interpersonal and IT skills, along with a commitment to the Arboretum's mission and values, are essential. Flexibility to work weekends and evenings is also required. Join us in providing an exceptional visitor experience at the National Memorial Arboretum.
Does the following describe you?
A desire to provide great customer service
Enjoy and thrive in working in teams and with others
Passionate about supporting the ongoing development of the Arboretum
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
The Arboretum is looking for an experienced Grounds Maintenance operative to join an established Grounds Team to assist in the continued maintenance, conservation, and development of the 150-acre site.
Does the following describe you?
A desire to provide great customer service
Enjoy and thrive in working in teams and with others
Passionate about supporting the ongoing development of the Arboretum
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
Reporting to the Grounds and Landscape Supervisor, key responsibilities include:
To carry out the maintenance, conservation, and practical management of all areas of horticultural interest to the highest standard throughout the year.
Undertake practical gardening and maintenance tasks such as mowing, strimming, planting, pruning, and weeding.
Use of all types of handheld and ride on machinery, to facilitate the grounds maintenance of all areas throughout the year.
To support volunteers in supporting the horticultural management of the Arboretum to deliver appropriate projects and maintenance, including attending the NMA’s working weekend.
Ensure that exemplary standards of horticultural and arboricultural husbandry and plantsman ship are maintained at all times.
To ensure compliance of Health and Safety legislation.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
Kiln-Fired Memory is a large, multi-partner arts engagement project that is being proposed to take place from 2024 to 2026, exploring the important role of ceramics in remembrance throughout history. Culminating in a site-wide exhibition at the National Memorial Arboretum, the project will bring show-stopping loans from national museums to the Midlands region, with exhibitions featuring artworks produced by both commissioned artists and participant groups. Throughout the programme we will engage communities with the ideas that have shaped commemorative pottery throughout history, and the ways in which ceramics have been used to remember and celebrate people and events in cultures around the globe.
We are currently seeking an artist to carry out community co-creation workshops as part of the research and development phase of Kiln Fired Memory, which has been generously funded by Art Fund and the Garfield Weston Foundation.
The artist practitioner will work with the National Memorial Arboretum to engage local community groups in arts-based engagement workshops, focusing on the production of individual ceramic artworks. Through creative participation, the artist will encourage conversation and explore the participants’ experience of memory and memorialisation in order to inspire their creation of their artworks.
These artworks, the methods used to produce them and participant feedback will help to shape plans for the delivery phase of Kiln-Fired memory, with the potential for participants’ artworks to go on display as part of an exhibition in 2025/2026.
Through this project the artist will help the Arboretum to understand the ways in which communities prefer to engage in ceramic arts, and explore new perspectives connected to themes of ceramics and remembrance, both collective and individual.
Artists are invited to submit a project proposal outlining an approach to community engagement and artwork creation. The focus of this project is on ceramics and memory in a broad sense, and we welcome proposals that explore any aspect of remembering, reflection and commemoration, whether personal or collective.
Objectives
1. Engage with community groups to collect stories and understand people’s perspectives on memory and remembering
2. Inspire creative participation among the communities
3. Have a positive impact on the wellbeing of participants
4. Support skills learning and sustained engagement with arts and heritage
5. Gain insight into the ways in which co-creative arts practice can be used to benefit communities, and how we might use it to gather and tell new stories as part of Kiln Fired Memory in the future
We are looking for part time staff to join our excellent Foodservices team.
Working in a fast paced, varied hospitality environment, you will be part of a dynamic, passionate and inspiring team of staff and volunteers. No experience necessary, and flexible hours available.
Please contact Rob Prior: RPrior@thenma.org.uk for more details and to apply.
If you're passionate about the work of the Arboretum, are keen to help us grow and develop and have regular time to commit, you might be interested in volunteering with us.
During the week with us, students from Y10 - Y12 will be able to shadow a variety of roles such as Learning and Participation, Visitor Services, Events, Marketing and Grounds. To enquire please email education@thenma.org.uk. Upon emailing you will receive an application form to fill in. Please note, we have a limited capacity on each week and places will be reserved on a first come first serve basis, on receipt of a satisfactory application.
