The Armed Forces Memorial, and its immediate surroundings, will be closed to visitors from 10am on Friday 8 August to 5pm on Sunday 17 August to allow us to prepare to host the national VJ Day 80 commemorations. The rest of the Arboretum's 150-acres will remain open to visitors as normal. We are sorry for any inconvenience this might cause and appreciate your understanding during this time.
A welcome desk volunteer provides a friendly welcome, information and support to the people who visit the Arboretum. Knowledgeable, visitor-focused and passionate about the Arboretum, they offer consistently excellent customer service as they help visitors make the most of their time onsite by offering information about the range of activities available to enhance a visit here. They also support events and other initiatives which help visitors engage with the Arboretum.
Visitor Experience Volunteers provide a friendly welcome, information and support to people who visit every year. Knowledgeable and passionate about the Arboretum, they help visitors get the most out of their time on site and enhance their visit by offering opportunities such as tours, walks and talks. Visitor-focused and offering excellent customer service, they are ambassadors for the Arboretum.
A Meet and Greet Volunteer provides the initial friendly welcome to the National Memorial Arboretum. They support in sign posting the activities of the day and direct people to the welcome desk to book activities or support with additional information. Knowledgeable, visitor-focused and passionate about the Arboretum, they offer consistently excellent customer service.
Food Services Volunteers undertake a wide variety of tasks to support the Foodservices team. Providing a high level of customer service our Foodservices volunteers act as ambassadors for the Arboretum, help visitors with Restaurant facilities and provide guidance, support and basic site information and direction.
Coffee Shop Volunteers undertake a wide variety of tasks to support the Foodservices team. Providing a high level of customer service our Coffee Shop Volunteers act as ambassadors for the Arboretum, help visitors with Restaurant facilities and provide guidance, support and basic site information and direction.
Retail Volunteers provide a friendly welcome to visitors to the Arboretum shop. They should be able to provide an insight to features and benefits of the product. Retail experience is a bonus, but really we are looking for confident team players to assist us.
Grounds Volunteers undertake a wide variety of tasks to support the grounds maintenance and gardening team, producing high standards of grounds and garden maintenance. Duties within this team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning plaques, benches, shelters, signs and Memorials. This is an outdoor role in all weather conditions. Volunteers also supply basic information and direction around the site to visitors and act as an ambassador for the Arboretum.
An Exhibition and Gallery Volunteer can support a visitor with interpretation and adding value to the exhibits. We operate three gallery areas, one which tells the story of remembrance and two which are open to installations that change on a regular basis through the year. Knowledgeable, visitor-focussed, and passionate about the Arboretum, they can also support events and other initiatives which help visitors to engage with the Arboretum.
Learning Volunteers support the Head of Participation and Learning and the Learning and Families Activities Officers in enabling children, young people and lifelong learners to make the most of their visit by providing year-round delivery of the learning programme.
Volunteers will provide a friendly and welcoming guide service for all visitors to the Arboretum, giving information on our site as well as guided walks. Meeting and greeting a range of groups when they arrive on site. Delivering activities to groups of young people and families, both indoor and outdoor all year round.
There are three different volunteer pathways available at the Arboretum for young people aged 13 - 18.
Duke of Edinburgh Award – Young people will join us for a set amount of time to fulfil the requirements of a Bronze, Silver or Gold award.
Arboretum Ambassador – An opportunity for young people to volunteer on an ongoing basis, at least twice per month, on either Saturday or Sunday.
Youth Steering Group – Our youth steering group will represent the powerful voice of young people, helping to ensure that a youth voice is placed at the heart of our development. The group will meet every two months, both in person and online – so those who live a little further away can also support us.
If you, or someone you know, would like to find out more about our youth volunteer opportunities please email education@thenma.org.uk