Volunteer

Open for visitors!

The National Memorial Arboretum is open freely to all, year-round from 10am-5pm, every day except Christmas Day.  We recommend pre-booking your visit, to guarantee entry.

Please note: on Wednesday 28 July the North part of the site (which includes, but is not limited to, the Royal British Legion Poppy Field, Allied Special Forces Memorial Grove and the memorials and individual dedications in the areas surrounding them and the UK Police Memorial) will be closed to visitors until approximately 2.30pm, whilst a private dedication ceremony takes place at the UK Police Memorial.  The new memorial will be open to visitors from Thursday 29 July. There will also be limited access to the memorials on the Naval Review until the service has ended at 2.30pm. We will be unable to offer our Stick Man Trail (our Stick Man sculpture will still be accessible), Outdoor Escape Challenges and Our Everyday Heroes activity packs on Wednesday 28 July. We apologise for any inconvenience this causes.

Pre-book your visit

If you're passionate about the work of the Arboretum, are keen to help us grow and develop and have regular time to commit, you might be interested in volunteering with us.

  • Over 240 people volunteer their time at the Arboretum in 13 roles across our charity. From welcoming and advising visitors, providing guided tours and walks to administration and marketing, our volunteer and staff teams work together to ensure that all of our visitors have a great experience when they visit our site.
  • Though some of our roles will suit individuals with specific interests, you don't need to have experience to volunteer with us as you'll receive all the training that you need, either in the role or via our mentoring programme.
  • Last year an amazing 54,000 voluntary hours were given by our volunteer team.
  • Our volunteers are aged between 15 and 85, many of our young volunteers are using their experiences with us as they complete their Silver and Gold Duke of Edinburgh Awards.
  • Our volunteers come from 37 towns from across the local area.
  • Our current volunteers are always happy to share their experiences and answer questions.

Our Volunteers help in roles across our organisation.

Welcome Desk Volunteer
Provide a friendly welcome, information and support to the people who visit. Knowledgeable, visitor-focused and passionate about the Arboretum, they offer consistently excellent customer service as they help visitors to get the most from their time at the Arboretum by offering information about the site and the range of activities available to enhance a visit here. This is a front facing, role suitable for people who have used a till but training will be given, you will be handling cash, card, and transactions.
Exhibitions and Engagement Volunteer
Engage with visitors to our on site exhibitions, help to care for the collections on display and assist with the delivery of a varied activity programme. This team will also support the wider Front of House team to meet, greet and help direct and assist  visitors, with a particular focus on learning groups.
Mapping Information Volunteer
Support the Grounds Team in producing plans, data and inputting into the Collections Management Information and Mapping system. Giving information to visitors on our site and being an ambassador for the Arboretum.
Caretaker Volunteer
Support the caretaking team producing high standards of maintenance, cleanliness and event set up, giving information on our site and being an ambassador for the Arboretum.
Grounds Volunteer
Assist the Grounds and Landscape Team producing high standards of maintenance and site progression, giving information on our site and being an ambassador for the Arboretum. Duties within this team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning plaques, benches, shelters, signs and Memorials. This is an outdoor role in all weather conditions.
First Saturday of the Month Grounds Volunteer
Provide support and assist the Grounds and Landscape Team producing high standards of maintenance and site progression giving information on our site and being an ambassador for the Arboretum. Duties with in your Saturday team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning memorial and plaques. This is an outdoor role in all weather conditions.
Learning Volunteer
Learning Volunteers support the Head of Participation and Learning and the Family Activities & Learning Officers in enabling children, young people and lifelong learners to make the most of their visit by providing year-round delivery of the learning programme. Volunteers will provide a friendly and welcoming guide service for all visitors to the Arboretum, giving information on our site. Meeting and greeting a range of groups when they arrive on site. Delivering activities to groups of young people and families, both indoor and outdoor all year round.
Retail Volunteer
Provide a friendly welcome to visitors to the Arboretum shop. Retail Volunteers should be able to provide an insight to features and benefits of the product. Retail experience is a bonus, but really we are looking for confident team players to assist us.

We currently have volunteer vacancies for the following roles: 

Food Services Volunteer
Provide a friendly and welcoming support service for all visitors to the Arboretum's Restaurant, Coffee shop and events spaces on site.
Grounds Botanical Research Volunteer
Our Grounds Botanical Research Volunteers undertake a variety of tasks to support primarily the grounds maintenance and gardening team, but also the visitor experience team and the Arboretum as a whole, supplying information and direction about the site and being an ambassador of the Arboretum.

Typical activities as a Grounds Botanical Research volunteer:

• Identify plants on site
• Research historic botanical information
• Input data to a collections database/spreadsheet
• Use design software and a CNC lathe to create Botanical plant labels
• Add labels to plants and trees on site and help manage labelling

This may suit people who:

• Have a keen interest in Horticulture and Arboriculture 
• An active lifestyle
• Happy to work in a team with a wide range of backgrounds
• Have a good knowledge of IT skills and able to enter data accurately
• Pleasant manner 
• Committed to acting in line with British Legion Morals 
• Comfortable working in an outdoor environment and in all weather conditions

Time commitment:

• A regular Weekly or Monthly commitment of time
CAD Landscape Mapping Volunteer
A CAD Landscape Mapping Volunteer undertakes support primarily the grounds and landscape manager, but also the visitor experience team and the Arboretum as a whole; collecting information and using  CAD design software to maintain the site map, providing information and direction about the site, and being an ambassador of the Arboretum.

Typical activities as a CAD Landscape Mapping Volunteer:

• Measuring and drawing new memorials and features after installation on site
• Use CAD Software to update the current site landscape map

This may suit people who:

• Have an active lifestyle
• Happy to work in a small team with a wide range of backgrounds
• Have a good knowledge of IT skills and able to enter data accurately
• Have some previous experience of using CAD Software
• Have a pleasant manner 
• Committed to acting in line with British Legion Morals 

Time commitment:

• A regular Weekly commitment of time to suit your own timetable.
Database Assistant Volunteer
Our Volunteer Database Assistant Volunteers undertake a variety of task to Support primarily the grounds and landscape manager, but also the visitor experience team and the Arboretum as a whole; collecting information and assisting in the maintenance of the onsite Visitor Kiosks, providing information and direction about the site, and being an ambassador of the Arboretum. 

Typical activities as a Database Assistant Volunteer:

• Photograph memorials and other items on site.
• Basic editing of photographs
• Research and cross-checking information
• Input data to an collections database/spreadsheet
• Conduct database searches for specific information
• Data Cleaning

This may suit people who:

• An active lifestyle
• Happy to work in a small team with a wide range of backgrounds
• Have a good knowledge of IT skills and able to enter data accurately
• Have some previous experience of using a database
• A pleasant manner 
• Committed to acting in line with British Legion Morals 

Time commitment:

• A regular Weekly commitment of time to suit your own timetable.

National Memorial Arboretum Volunteer Application Form

Please provide your date of birth in the following format DD, MM, YY

Please list any experiences you have that would make you suitable for the role(s)

Please provide the full name, address, email address, telephone number of a person (non-family) who has known you for at least one year. Please also indicate your relationship to this person.

Please provide the full name, address, email address, telephone number of a person (non-family) who has known you for at least one year. Please also indicate your relationship to this person

The Arboretum welcomes applications from all backgrounds, abilities and social circumstances. 

Details of Criminal Convictions 

The volunteering duty you are applying for means that, under the Rehabilitation of Offenders Act (1974), you must declare all convictions whether unspent or not. A conviction does not necessarily mean that you cannot volunteer for us, but we do need to know.