Accessibility

Visitor Information

Visitors are advised that the Shot at Dawn Memorial is currently closed as it undergoes a full restoration, the Memorial will be closed until approximetly 21 June. 

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We aim to cater for the needs of all our visitors and try to accommodate all access requirements where possible. 

 

If you have any questions about visiting us please call 01283 245 100 or submit your question online.

Parking at the Arboretum

 

We have 15 disabled parking spaces located close to the Remembrance Centre. These spaces are allocated on a first come, first serve basis and cannot be reserved in advance.

 

Access from our carpark to, and around, the Remembrance Centre is level and there is a drop off point with a dropped curb at the entrance.  When you arrive, please let one of our parking attendants know that you have additional access requirements and the team will direct you to the next available space.

 

All visitors, including blue badge holders, are required to pay to park. We recommend booking in advance. Parking is £4 when booked in advance or £6 on the day.

FRONT OF REMEMBRANCE CENTRE
There is level access from the Car Park into, and around the Remembrance Centre.

Getting around and exploring the Arboretum

 

There are a variety of ways for people to access and explore our 150-acre site including a network of pathways that run around our grounds making them accessible for visitors who may have some special access requirements.

As a maturing landscape with natural features it’s worth remembering that certain areas in our grounds may present challenges for those with special access requirements, many of our memorials for example are on grassed areas. Please do speak to a member of our team if you require further support to access any of our memorials or advice about exploring the Arboretum during your visit. 

 

The land train* runs regularly between February and December and is ideal for first time visitors. The tour, with pre-recorded commentary, takes 50 minutes and is accessible for manual wheelchairs. 

 

Our Special Forces Buggy Tours* are the perfect way to ensure you don’t miss out on seeing more of our memorials that are a distance from the Remembrance Centre. Led by one of our expert volunteer guides, these tours take around 40 minutes and allow visitors to see Watersmeet, the Allied Special Forces Memorial Grove and many more.

 

*Land train and buggy tours are subject to availability and can be booked at the Welcome Desk. Charges apply. 

Land Train

Hire a Mobility Scooter

 

Whilst visitors are welcome to bring their own mobility aids to use, many visitors choose to hire a mobility scooter or wheelchair from us for the duration of their visit. Mobility Scooters can be hired at a daily charge, and wheelchairs for a donation of your choice. 

 

We have a limited number of each available, so we advise booking these online ahead of your visit.

 

Please note, dogs are unable to accompany visitors on their mobility scooter. If you are visiting with your dog, please ensure there is another member of your party responsible for them whilst on site. 

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The Arboretum's Changing Places Facility

Changing Places Toilet

Our Changing Places Toilet is located in the Remembrance Centre, where there is level access. The toilet features a ceiling hoist system, height adjustable changing bench and wash basin, shower, privacy screen and easily accessible toilet. The toilet is accessed by a RADAR toilet key. You can borrow a key at the Welcome Desk if you haven't got one of your own. 

There are two further accessible toilets can be found within the Remembrance Centre and one in Heroes' Square to the left of the Coffee Shop. 

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Accessibility Guide

Our Accessibility Guide will help you plan your next visit to the Arboretum. It contains information about arriving, our facilities and getting around our grounds.
Download our Accessibility Guide

Assistance Dogs

Assistance dogs are permitted in all areas of the Arboretum. 
People on buggy tour