Our Covid-19 Commitment

Visiting Us

The National Memorial Arboretum will remain open to pre-booked visitors from the local area for outdoor exercise. People visiting the Arboretum must follow the latest government guidance relating to travel and social distancing, and anyone advised to self-isolate or shield should not visit the site at this time.

Access to the Arboretum will be via the Remembrance Centre where our visitor toilets remain available. A limited take-away service is available from our Coffee Shop kiosk.

We are currently unable to offer dine-in options in our Restaurant and our talks and tours are unavailable. Our Gift Shop is closed. 

Further information about the measures currently in place at the Arboretum can be found by following the link below.

Find Out More

We want to reassure you our team are working hard behind the scenes to make sure that one day, we will all meet again at the National Memorial Arboretum. 

Further details of how we can provide safe, secure and high-quality events will be available in the coming weeks but in the meantime, we wanted to share our commitment to you.

We are easy to do business with

When we opened Aspects, being ‘easy to do business with’ was our mantra and still is today.

We’ve worked hard to host your events at the Arboretum, to keep you; our clients and your guests happy and to exceed your expectations wherever we can. We believe in doing what is within our gift to do, because your event matters to us. Now, more than ever, we want to be easy to do business with which is why we’ve released our Covid-19 Commitment to Clients.

An Uncertain World

We appreciate that the world wants to go back to holding events; from the birthday party you’ve missed to the concert you were going to go to. We want to give you some certainty back, in an uncertain world.

That’s why, when you book with us you have the protection of our Covid-19 Cancellation clause to give you confidence when booking your next event. If your event is materially affected by the UK Government restrictions to control the Covid-19 pandemic within the next 18 months, you will be entitled to a full refund* or postponement.

*minus payments to third party suppliers for example, if you have asked us to hire a marquee on your behalf.

We look forward to seeing you all at the Arboretum again soon. In the meantime please do contact the team who are predominantly working remotely with any questions you may have.

 

View our updated terms and conditions

Corporate Event Terms and Conditions