Legal Notice and Data Protection

The materials on this website are provided for general information purposes only. Every effort has been made to ensure the accuracy of the information on this website at the time of its inclusion but the National Memorial Arboretum does not guarantee the accuracy of such information. The National Memorial Arboretum is not liable for any action you may take as a result of relying on such information or advice on the website or for any loss or damage suffered by you as a result of taking any action.

The National Memorial Arboretum reserves the right to make changes and corrections at any time to this website without notice.

When access is obtained to another website by means of a link from this website the National Memorial Arboretum has no control over the contents on the other website. The National Memorial Arboretum accepts no liability, which might arise from your use or reliance on any information or links contained on those websites, or any personal information supplied by you to those websites. Any decision made by you based on the information contained on those websites is your sole responsibility.


This website contains material which is protected by copyright and/or other intellectual property rights. All copyright and intellectual property rights are owned by the National Memorial Arboretum unless otherwise stated. All rights reserved.

You are responsible for complying with all applicable copyright laws. We permit you to make copies of information on this website as necessary incidental acts during your viewing and you may take a print for your personal use of so much of the site as is reasonable for private purposes. All other uses are prohibited.


The Data Protection Act 1998 provides the legal framework that defines how personal information can be used.

The National Memorial Arboretum Privacy Statement

The National Memorial Arboretum is fully committed to compliance with the Data Protection Act 1998 and has a legal duty to protect any information we collect from you.

  • Your personal information is only used with your knowledge
  • Only information that we actually need is collected
  • Your personal information is only seen by those who need it to do their jobs
  • We will not pass your personal information on to any other organisation without your agreement unless required to do so by the law
  • Personal information is retained only for as long as it is required
  • We will, where necessary, keep your information up to date
  • Your information will be protected from unauthorised or accidental disclosure
  • We will provide you with a copy of your personal information on request
  • Inaccurate or misleading data will be corrected as soon as possible
  • These principles apply whether we hold your information on paper or in electronic form.

Contact details

All correspondence relating to Data Protection, including requests for copies of the personal information we may hold, should be sent to:

The Data Protection Officer
National Memorial Arboretum
Croxall Road
Staffordshire DE13 7AR

We will not disclose your personal information to anyone else without your express permission to do so, unless we believe that we should do so by law.

What information we collect

We use customer contact information from the Contact us form to send the visitor information or materials requested by the visitor.  The visitor contact information is also used to contact the visitor when necessary to fulfil a query.

Our site may include an order or donation form for visitors to request information products, services or to make a donation.  We collect visitor information like e-mail addresses and financial information credit/debit card numbers.  Contact information and financial information from the order and donation forms are used to fulfil an order.  Financial information is kept secure.

Further information and advice about data protection is available from:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Cheshire SK9 5AF

Tel: +44 (0) 01625 545 745

Click here for further information in our Data Protection Frequently asked questions

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