Current Opportunities

We are currently recruiting for the following opportunities:

RETAIL MANAGER
Full Time 37.5 hours per week 5 days out of 7 (working pattern 9am-5.30pm)

£25,714 per annum

The Arboretum is looking for an experienced Retail Manager to lead the Retail team of staff and volunteers. Reporting to the Head of Commercial Operations, key responsibilities include:

  • Assist with the development and implementation of a retail strategy
  • To manage the retail operation at the Arboretum effectively and professionally in order to maximise sales and profitability, in a manner consistent with the aims and objectives of the Arboretum
  • Develop the range of own branded products in line with brand values which yield an appropriate return for the Arboretum
  • To select and purchase for resale retail merchandise in accordance with the buying policy ensuring it is displayed to optimum effect
  • To ensure that the retail shop and any secondary outlets are an integral part of the visitor experience at the Arboretum

The successful candidate must have a significant experience in a Retail environment to include but not limited to, staff management, product development and margin management. Experience of working in the Visitor attraction sector is desirable but not essential. Flexibility and ability to work under pressure and prioritise workload accordingly are essential

Closing date: Friday 10th July 2015.

First interviews will be held on: Wednesday 15th July

Please apply online here 

Only shortlisted applicants will be contacted within two weeks of the closing date. CVs not accepted

ARBORETUM CURATOR
Full Time, working 5 days out of 7
£32,000 per annum

The Arboretum has a great opportunity for an experienced Arboretum Curator to take forward the ongoing development of the grounds and quality enhancements around the site. Key responsibilities include:

  • Management of the extensive grounds and gardens and the implementation of the agreed Landscape Master plan.
    Providing expert advice to the Arboretum on all matters relating to arboriculture and forestry
  • Developing and maintaining the Arboretum collection of trees.
  • Planning, managing and monitoring the Arboretum's grounds maintenance including protecting and enhancing its ecological values
  • Inputting into the interpretation of the trees, gardens and memorials as part of the new remembrance centre development
  • Advising new memorial applicants, The Landscape and Memorials Advisory Committee and the Managing Director on potential new memorial locations and memorial designs as per policy guidelines
  • Liaising with contractors regarding memorial construction and maintenance, ensuring memorial locations are managed in accordance with Arboretum standards and procedures

The successful candidate must have significant experience of landscaping, horticulture and/or arboriculture, together with proven man-management experience. Good interpersonal and communication skills are essential and experience of management of the visitor experience in a sensitive environment is desirable.

Closing date: 10 July 2015

Interviews will be held on: 23 July 2015

Please apply online here

Only shortlisted applicants will be contacted within two weeks of the closing date. CVs not accepted

GROUP SALES AND BOOKING COORDINATOR
Full Time, working 5 days out of 7
£20,400 per annum

Group visits will play a vital part in growing our audience and therefore, the Arboretum is seeking a proactive and positive sales and administration professional to research, develop and manage this important customer segment. Key responsibilities include:

• Researching the groups market and creating suitable package alongside the Marketing and Commercial Operations teams
• Supporting with the creation of group-specific marketing materials and proactively targeting new, lapsed and existing group customers by post, email and phone
• Assuming ownership for group visitor numbers and working tactically to build visitor numbers where required
• Taking initial enquiries, confirming bookings, coordinating timetable of activities for each group, liasing with operational departments to ensure visit progresses smoothly, obtaining feedback and upselling additional services
• Using a central electronic booking system to process bookings, maintain data and maximise proactive sales opportunities

The successful candidate must have experience of working within a proactive sales environment, ideally in a consumer-led organisation. Attention to detail, the ability to build relationships and understand customers' needs are essential as is the desire to help grow the customer base of a leading visitor centre. Flexibility, team work, cash handling skills and excellent customer care are prerequisites of this role.

Closing date: 17th July 2015

Interviews will be held on: 27 July 2015

Please apply online here

Only shortlisted applicants will be contacted within two weeks of the closing date. CVs not accepted

Volunteering

A living tribute to war-time generations of the twentieth century, and as a gift to their memory for future generations, planting began at the National Memorial Arboretum in 1997.

The project began with no money, no land and no staff. The original volunteers made the growth and development of the Arboretum possible and regular volunteers now number 225. Getting involved in all areas, the volunteers keep the Visitor Centre running, lead guided walks, help out with grounds maintenance and much more besides!

Apply to volunteer
For more information and guidance on volunteering at the Arboretum, please email kriley@thenma.org.uk