FAQ

Some of our most frequently asked questions are listed below.

If your question does not appear below or you would like further information please contact us.

How do I get to the Arboretum?
The National Memorial Arboretum is easy to get to from any part of the country. For those travelling by car the Arboretum is situated close to both the M1 and M6 motorways and is off the A38. Public transport links are also available if you are not traveling to the Arboretum by car. A Midland Classic bus service runs on Sundays and Bank Holidays between Burton on Trent and Lichfield and both Lichfield Trent Valley and Burton on Trent train stations are a taxi ride away. Please visit Getting here for further information.

How long do I need to visit?
To walk around and see the whole site can take well over a day. If you are more pressed for time you can see the Arboretum’s key memorials in the space of a morning or an afternoon.

How much does entry to the Arboretum Cost?
It is free to enter the Arboretum! However, as a registered charity, we rely on the support of our visitors to ensure that we are able to raise our £4,000 daily running cost. We suggest a donation of £5 per person. A daily parking charge of £3 applies for all cars. Charges apply to other activities and events.

How can I get around the Arboretum?
There are a number of ways to explore our grounds. By exploring the Arboretum on foot you will have access to all of our 150-acres and the 300 memorials in our grounds. A land train, with audio tour, and guided walk and buggy tours are also available. Our Daily Activities page provides lots more information about the walks and tours available. A limited number of motorised scooters can also be booked in advanced costing £5 per day.

What time should I arrive for my visit?
Visitors wishing to observe our daily Act of Remembrance at 11am in the chapel should aim to arrive at least 15 minutes prior to the talk. An afternoon welcome talk, without the silence, is held at 2pm.

What should I bring on my visit? 
The Arboretum is an outdoor site, we recommend that you wear appropriate outdoor clothing.  

Can I bring my dog to the Arboretum?
Due to the nature of our site and for the comfort of all our visitors, only working assistance dogs are allowed within the memorial grounds and Remembrance Centre. Dog walkers are welcome to use the designated dog walking paths on the periphery of the site and a special dog walking map is available. This can be collected from the front of the Remembrance Centre or downloaded here.

Dog walkers are welcome to consume refreshment items purchased in the Remembrance Centre in Heroes' Square. 

Is the Arboretum suitable for families?
Yes, there is lots for family visitors to see and explore in our grounds. There are also two play areas onsite, discovery shelters with interactives suitable for children. Family tickets are also available for our Landscapes of Life exhibition and land train. We also host a variety of enjoyable family holiday activities throughout the year as well as seasonal events.

Is there somewhere I can buy food?
The Restaurant, open 9am - 4.30pm, is located in the Remembrance  Centre and offers a wide range of hot and cold drinks and tasty snacks including paninis, jacket potatoes and homemade cakes.

The Coffee Shop is located in Heroes' Square and offers barista crafted coffees as well as a selection of snacks.  

Can I bring my own food to the Arboretum?
Visitors are welcome to bring their own food to the Arboretum; there are number of picnic areas in our grounds including next to the children's activity and play area, in the Children's Wood. We ask that visitors refrain from eating food not purchased in the Restaurant or Coffee Shop in the Remembrance Centre.

How big is the Arboretum?  
The Arboretum is over 150 acres and is largely flat with paths and grassed areas. The information on our Accessibility page will help visitors with special accessibility requirements plan their visit, however we are always happy to answer any other further questions.

What kind of memorials are at the Arboretum?
Whilst a significant proportion of our memorials have military links, we are also proud to feature emergency service, charity and civilian organisation tributes within our grounds. You can find out more information about our grounds in the What's here section of our website.

Can you help me find a dedicated bench, tree or paviour?
Our team are always available to help you navigate around the Arboretum. As well as providing direction and information they are also able to search our extensive database to find dedicated items in our grounds. Visitors can also use our interactive databases in the Remembrance Centre to search for memorials and other dedications of interest. 

Can I dedicate a tree, bench or paviour to a loved one?
For further information about dedicating a tree or bench in our grounds please contact us on 01283 245 100 or email info@thenma.org.uk. Please note, we are currently unable to provide paviour dedications.

How do I arrange a group visit?
Our visit as a group page contains all of the information you will need to plan a great group visit to the Arboretum. Once you have chosen your preferred visit date, complete and return a group visits booking form. Your booking will be confirmed by a member of our team either by email or telephone. Should you have any further enquiries in advance of your visit please call 01283 245 143 or email groups@thenma.org.uk. 

I have encountered a problem with my online Arboretum event booking, what should I do?
If you encounter any problems when making an online Arboretum activity or event booking please contact us on 01283 245 100 or email info@thenma.org.uk, our phones are manned during our office hours from 9am - 5pm throughout the year; closed Christmas day. 

How can I support the Arboretum after my visit? 
There are many ways to support us. Some people choose to make a regular donation by direct debit, fundraise by holding events or provide regular support by becoming an NMA Friend.    

How can I leave a comment or suggestions after my visit?
We love to hear from our visitors. If you would like to leave a comment, suggestion or tell us about a previous visit please email info@thenma.org.uk, call 01283 245 100 or write to us at National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR. All feedback is appreciated.